Frequently Asked Questions

Find answers to common questions about our fashion collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you restock items that are sold out?

Many of our popular items are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page.

What materials are used in your clothing?

Joe Store is committed to quality. Material compositions are listed under the 'Details' tab of every product, ranging from organic cotton to premium synthetic blends.

How should I care for my Joe Store garments?

Care instructions are sewn into the interior labels of our garments. Generally, we recommend cold washes and air drying to preserve fabric integrity.

Do you offer international shipping?

Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.